How can we help?

Email [email protected] for account help, accessibility, privacy requests or abuse reports.

Account deletion

In ANDSENT, open Settings → Delete account. Verify your number and confirm. If you cannot access your account, email support. Never email a verification code or recovery key.

Report or block

Hold a message and choose Report message or Block sender. Reports include only the selected message and your reason.

Translation and calls

Choose your accepted languages and default language in onboarding or Settings. Incoming messages in languages you accept stay as written; other supported incoming messages can be translated. Your messages remain as written. Hold an image and choose Translate text in image to read and translate recognized text. Language tools depend on your iPhone and available language models.

Internet calls require both people to have ANDSENT. Allow notifications for message alerts and incoming call screens. Video calls support picture-in-picture while you use another app.

Saved history

Chats open at the newest message. ANDSENT loads earlier saved messages automatically in the background; there is no separate load-history button. Messages remain until disappearing messages are enabled for that chat. Open Settings → Encrypted backup and recovery to check your backup and save your recovery key. A new or erased iPhone needs your saved recovery key.

Contacts and media

After you allow contacts access, ANDSENT finds people who have accounts, keeps contact names and photos on your iPhone, and refreshes matches daily when iOS allows or next time you open the app. If iOS access is limited, use Choose shared contacts. Photos, videos and voice notes load in chat; large downloads can use mobile data.